Skip to product information
Graphics Solutions Care Pack Services_Product__Product Only_Center facing
  • Graphics Solutions Care Pack Services_Product__Product Only_Center facing
HP 3 Year NBD Hardware Support with Defective Media Retention & Maintenance Kit Replacement for DesignJetXL 3600MFP
Brand: HP
SKU: UC0H2E
POA View More
Out of stock

POA

Request a Quote

×

Request a Quote

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

Not sure which printer suits your need?
Take our Global 5 Audit to discover your ideal printer and get product recommendations.

Some of our clients have save up to 50% OFF by taking this audit

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

We wouldn't be beaten by price

If you’ve seen it cheaper, let us know

Key Specs

Product Overview

Description

Reliable Next Business Day Hardware Support for Your DesignJetXL 3600MFP

Ensure your HP DesignJetXL 3600MFP is always operating at peak performance with the HP 3 Year Next Business Day (NBD) Hardware Support. This comprehensive Care Pack delivers expert onsite repair services, including defective media retention and preventive maintenance kit replacement, keeping downtime to an absolute minimum. With a dedicated team available during standard workdays, you can rely on rapid, professional support to resolve hardware issues efficiently, right at your doorstep.

This package is designed to provide peace of mind with a full 36 months of coverage, featuring formal escalation procedures, access to electronic support tools, and remote system access for fast troubleshooting. Whether you need remote diagnosis or hands-on repair, the skilled HP technicians will be there to swiftly address your needs, ensuring that your device is restored quickly and with genuine HP parts.

Investing in this service means prioritizing your productivity and safeguarding your print workflow. From replacing preventive maintenance kits at defined intervals to retaining defective media safely, this Care Pack is the ultimate solution to extend the life of your DesignJetXL 3600MFP and maximize uptime.



Specification Details
Product Name HP 3 year NBD Hardware Support w/Defective Media Retention/Maint Kit Repl for DesignJetXL 3600MFP
Product Number UC0H2E
Care Pack Type Electronic
Service Method Onsite repair
Place of Service Onsite
Warranty Coverage In warranty
Duration 3 years (36 months)
Response Time Next business day
Coverage Window Standard workdays - 9 hours
Support Type Onsite repair
Additional Support Option Defective media retention
Service Features Remote problem diagnosis and support, Next business day onsite hardware support, Replacement parts and materials included, Formal escalation procedures and management, Access to electronic support information and tools, HP remote system access and support, Replacement of Preventive Maintenance Kits
UNSPSC Code 81111812
Material Type DIEN
Supplies & accessories
Support Downloads

Page title

Select a page to display its content.
Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Recommended Products

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.
Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.