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Support Services (for Document & Printing)_Product__Product Only_Center facing
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HP 3 Year Channel Parts Exchange with DMR Service for Color LaserJet Enterprise MFP X579xx/X580xx
Brand: HP
SKU: U45R5E
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Includes service, maintenance, and usage-based management

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Key Specs

Product Overview

Description

HP 3 Year Channel Parts Exchange with DMR Service for Color LaserJet Enterprise MFP X579xx/X580xx

Ensure your HP Color LaserJet Enterprise MFP X579xx/X580xx stays fully operational and minimizes downtime with the HP 3 Year Channel Parts Exchange with Defective Media Retention (DMR) Service. This comprehensive care pack offers fast access to replacement parts with next business day shipping, so you can quickly resolve hardware issues without the need to stock spare parts yourself. Designed to provide peace of mind, this service combines efficient parts exchange with expert remote diagnostics, keeping your fleet running smoothly and reliably.

With a full 36-month duration, this service provides in-warranty coverage tailored for channel partners, ensuring that your technicians receive preferential parts discounts and timely support from experienced HP professionals. Shipping charges for standard delivery are included, and additional delivery options are available to suit your business needs. The HP service ensures your media retention needs are met for enhanced security and compliance while accelerating access to essential parts when you need them most.

Optimize your support strategy and reduce costly downtime with HP’s advanced parts exchange and remote problem diagnosis capabilities. Whether managing a single device or an enterprise fleet, trust HP to deliver prompt, reliable service that maximizes uptime and performance from your Color LaserJet Enterprise MFP series.



Specification Details
Product Name HP 3 year Channel Parts Exchange with DMR Service for Color LaserJet Enterprise MFP X579xx/X580xx
SKU U45R5E
Care Pack Type Electronic
Care Pack Subtype BASE
Service Method Part exchange
Warranty Coverage In warranty
Duration 3 years (36 months)
Response Time Next business day
Support Type Exchange (parts only)
Additional Support Defective media retention
Place of Service Channel
Coverage Window Standard workdays - 9 hours
Shipping Included for standard delivery
Key Features Advanced parts exchange, Next Business Day parts delivery, Remote problem diagnosis and support, Preferential parts discounts
UNSPSC Code 81112306
Publication Number 4AA5-7985
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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