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HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
Brand: HP
SKU: UG470E
Sale price  $64.00 SAVE   $4.55 Regular price  $68.55
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Onsite Support with HP 3 Year Care Pack

Experience ultimate peace of mind and uninterrupted productivity with the HP 3 Year Care Pack w/Onsite Exchange for Officejet Pro Printers. This comprehensive care pack is designed to minimize downtime by providing fast, expert support when you need it most. Featuring an onsite exchange service, certified technicians will quickly swap faulty equipment directly at your location, ensuring your workflow stays smooth and efficient without the hassle of shipment.

Enjoy the convenience of door-to-door pickup and delivery services at no shipping cost, making the entire exchange process seamless and stress-free. The care pack also includes remote troubleshooting assistance from HP's skilled support specialists, who are ready to diagnose and resolve your issues promptly. With a coverage window of standard workdays for 9 hours and response times guaranteed by next business day exchange shipping, this care pack offers dependable and timely service tailored to your busy work environment.

Investing in the HP 3 Year Care Pack means choosing an electronic, fixed standalone service package that covers your printer for three full years. From remote problem diagnosis to complete hardware exchange, every service feature is tailored to keep your Officejet Pro printers running at their best. Protect your investment and enhance your productivity with this trusted, professional onsite support solution from HP.



Specification Details
Product Name HP 3 year Care Pack w/Onsite Exchange for Officejet Pro Printers
SKU UG470E
Care Pack Type Electronic
Service Method Onsite unit exchange
Place of Service Onsite
Warranty Coverage In warranty
Duration 3 years (36 months)
Response Time Exchange shipped next business day
Coverage Window Standard workdays - 9 hours
Support Type Exchange
Service Features Remote problem diagnosis and support, Hardware exchange, No shipping required, Complete service coverage
Material Type DIEN
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.