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HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
Brand: HP
SKU: UG468E
Sale price  $96.00 SAVE   $7.44 Regular price  $103.44
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Australia Wide Installation and Delivery

Australia Wide
Delivery

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Dispatch

Customer
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Key Specs

Product Overview

Description

Reliable HP 3 Year Care Pack with Onsite Exchange for Officejet Printers

Experience peace of mind and minimize your printer downtime with the HP 3 Year Care Pack w/Onsite Exchange for Officejet Printers. Designed for businesses that rely heavily on their printing devices, this comprehensive Care Pack offers expert remote troubleshooting support alongside the convenience of onsite unit exchange. When issues arise, a certified technician will promptly deliver a replacement device directly to your site, ensuring your operations continue seamlessly without the hassle of shipping or extended waiting periods.

With this Care Pack, you benefit from a fast next-business-day exchange service covering standard workday hours, backed by HP's commitment to quality and customer care. The package includes remote problem diagnosis to swiftly identify and resolve concerns, allowing you to get back to work faster and more efficiently. What’s more, there are no shipping fees involved—enjoy door-to-door pick-up and delivery at no extra cost, saving you both time and money while keeping your focus on what matters most.

Enhance your Officejet printing experience with expert assistance, a dedicated support window, and the reassurance of coverage lasting a full 3 years. Whether you are managing a busy office environment or a critical business process, this Care Pack delivers dependable service and swift hardware exchange to keep you up and running.



Specification Details
Product Name HP 3 year Care Pack w/Onsite Exchange for Officejet Printers
SKU UG468E
Care Pack Type Electronic
Service Method Onsite unit exchange
Warranty Coverage In warranty
Duration 3 years (36 months)
Coverage Window Standard workdays - 9 hours
Response Time Exchange shipped next business day
Support Type Exchange
Service Features Remote problem diagnosis and support, Hardware exchange, No shipping required, Complete service coverage
Place of Service Onsite
Product Classification Fixed CP standalone
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.