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HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
  • HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
HP 3 Year Advance Exchange Service for Consumer LaserJet Printers
Brand: HP
SKU: U35PQE
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Includes service, maintenance, and usage-based management

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Product Overview

Description

Extend Your Printer's Reliability with HP 3 Year Advance Exchange Service

Ensure uninterrupted productivity with the HP 3 year Advance Exchange Service for Consumer LaserJet Printers. Designed to extend the protection of your HP consumer laser printer beyond the original warranty, this Care Pack offers you peace of mind with comprehensive support and a straightforward replacement process. Whether you encounter hardware issues or need technical assistance, this service plan guarantees swift problem diagnosis and exchange, minimizing your downtime.

This service plan includes remote technical telephone support and efficient hardware replacement, with prepaid shipping labels and materials provided for the easy return of defective units. Coverage is provided over a 3-year period with standard workday hours, and replacement units are shipped within 4-7 business days, ensuring access to the support you need without delay. Plus, you benefit from access to extensive electronic support resources that help you resolve common issues quickly.

Enjoy hassle-free service with standard freight shipping included, with options available for upgraded shipping at a nominal fee. Ideal for individuals or families relying on their HP consumer LaserJet printers, this Care Pack safeguards your investment with the confidence of official HP support. Extend your printer’s lifespan and experience fast, reliable help—choose the HP 3 Year Advance Exchange Service and keep your printing running smoothly.



Specification Details
Product Name HP 3 year Advance Exchange Service for Consumer LaserJet Printers
Product Number (SKU) U35PQE
Care Pack Type Electronic
Duration 3 years (36 months)
Service Method Standard unit exchange
Response Time Exchange shipped within 4-7 business days
Coverage Window Standard workdays - 9 hours
Warranty Coverage In warranty
Support Type Exchange and remote technical support
Logistics Options Customer ships defective unit; courier ships replacement
Registration Required No
Service Features Remote diagnosis, hardware exchange, prepaid shipping label, electronic support access
Manufacturer HPI
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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