Skip to product information
5%
OFF
Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UQ501E
Sale price  $539.00 SAVE   $29.87 Regular price  $568.87
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

We wouldn't be beaten by price

If you’ve seen it cheaper, let us know

Key Specs

Product Overview

Description

Reliable HP 3 Year 4 Hour Response Onsite Hardware Support

Experience peace of mind with the HP 3 Year 4 Hour Response 9x5 Onsite Color LaserJet CP5225 Hardware Support. Designed to ensure your critical devices remain operational and efficient, this care pack delivers expert assistance exactly when you need it most. With a commitment to on-site repairs within just 4 hours during standard 9x5 business hours, you can count on swift troubleshooting and resolution that maximizes your device uptime and productivity.

Our certified technicians are equipped to provide remote diagnostics and troubleshooting, but most importantly, same-day onsite repair services to address any hardware challenges. This comprehensive care package covers all HP branded components including network and memory components, attached accessories like paper trays, duplex units, and storage media. When parts replacement is necessary, HP ensures genuine parts and materials are included to restore your device to optimal working condition quickly and efficiently.

The care pack also features formal escalation management, enlisting the expertise of specialized resources to handle complex incidents seamlessly. Whether you require remote support or hands-on repair, HP prioritizes your business continuity with dependable service grounded in a solid warranty framework. Elevate your hardware support experience with this trusted solution and minimize downtime with expert assistance delivered at your doorstep.



Specification Details
Product Name HP 3 year 4 hour response 9x5 Onsite Color LaserJeet CP5225 Hardware Support
SKU UQ501E
Care Pack Type Electronic
Service Method Onsite repair
Response Time 4 hour response
Support Coverage 9x5 Standard workdays (9 hours)
Duration 3 years
Warranty Coverage In warranty
Service Features Remote problem diagnosis, same day onsite support, replacement parts, escalation management, coverage for HP branded components
UNSPSC Code 81111812
Place of Service Onsite
Product Classification Fixed CP standalone
Supplies & accessories
Support Downloads

Page title

Select a page to display its content.
Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.