Skip to product information
Support Services (for Document & Printing)_Product__Product Only_Center facing
  • Support Services (for Document & Printing)_Product__Product Only_Center facing
HP 3 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for LaserJet Managed MFP E731xx
Brand: HP
SKU: U04P2E
POA
Out of stock

POA

Request a Quote

×

Request a Quote

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

Not sure which printer suits your need?
Take our Global 5 Audit to discover your ideal printer and get product recommendations.

Some of our clients have save up to 50% OFF by taking this audit

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

We wouldn't be beaten by price

If you’ve seen it cheaper, let us know

Key Specs

Product Overview

Description

HP 3 Year 4 Hour 9x5 with DMR Service for LaserJet Managed MFP E731xx

Experience reliable and prompt support with the HP 3 Year 4 Hour 9x5 with Defective Media Retention (DMR) Service designed specifically for your LaserJet Managed MFP E731xx series. This comprehensive care pack ensures your device receives onsite hardware service within four hours during standard business hours (9x5), minimizing downtime and maximizing productivity for your business-critical printing and imaging tasks. Available for a full three-year duration, this service plan provides peace of mind with expert remote assistance and convenient onsite repair.

One of the key advantages of this service is the Defective Media Retention feature, which lets you securely retain your defective storage media. This capability helps you maintain control over sensitive data to meet stringent security standards and compliance requirements. The coverage extends to all HP branded components—including Jetdirect network cards, memory modules, and attached accessories like paper trays and duplex units—offering a truly comprehensive hardware support solution that keeps your managed print environment running smoothly.

With HP’s escalation management and knowledgeable support specialists ready to assist remotely or onsite, you can trust in fast problem diagnosis, rapid part replacement, and efficient resolution of hardware issues. This service is designed to minimize disruption and ensure your LaserJet Managed MFP E731xx is repaired quickly, so you can focus on your business with confidence and uninterrupted workflow.



Specification Details
Product Name HP 3 year 4 hour 9x5 with DMR Service for LaserJet Managed MFP E731xx
SKU U04P2E
Care Pack Type Electronic
Service Duration 3 years (36 months)
Response Time 4 hour onsite repair
Coverage Window Standard workdays - 9 hours (9x5)
Service Method Onsite repair
Place of Service Onsite
Additional Support Option Defective Media Retention
Support Type 4h onsite repair with remote troubleshooting
Warranty Coverage In warranty
Components Covered HP branded components including Jetdirect network cards, memory, paper trays, duplex units, and storage media
Service Features Remote problem diagnosis, same day onsite support, replacement parts included, escalation management
Supplies & accessories
Support Downloads

Page title

Select a page to display its content.
Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Recommended Products

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.
Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.