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Support Services (for Document & Printing)_Product__Product Only_Center facing
  • Support Services (for Document & Printing)_Product__Product Only_Center facing
HP 3 Year 4 Hour 9x5 Onsite Repair Service with Defective Media Retention for Color LaserJet Managed MFP E877xx
Brand: HP
SKU: U03HJE
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Onsite Support with HP 3 Year 4 Hour 9x5 Service

Ensure your Color LaserJet Managed MFP E877xx series stays operational with the HP 3 year 4 hour 9x5 with Defective Media Retention (DMR) Service. Designed for business environments that demand fast and effective support, this Care Pack provides expert onsite repair services during standard workdays. Benefit from a guaranteed 4-hour response time, ensuring minimal downtime and uninterrupted productivity.

This comprehensive service package empowers you with both remote troubleshooting and same-day onsite resolution. Whether it's a hardware fault or a complex issue, HP's skilled technicians are dispatched the very same business day to diagnose, repair, and get your device back up and running swiftly. Plus, with Defective Media Retention, you maintain full control over your sensitive data by retaining failed storage media for secure handling or archiving, offering peace of mind in data security and compliance.

Included within this Care Pack are replacement parts, escalation management, and complete coverage for all HP branded components such as network cards, memory, and accessories. Don’t let unexpected hardware issues interrupt your workflow—rely on HP’s trusted expertise and efficient support to keep your printing and management systems running smoothly for three years.



Specification Details
Product Name HP 3 year 4 hour 9x5 with DMR Service for Color LaserJet Managed MFP E877xx
Product Number (SKU) U03HJE
Duration 3 years (36 months)
Response Time 4 hour onsite repair
Coverage Window Standard workdays - 9 hours (9x5)
Service Method Onsite repair
Care Pack Type Electronic BASE Care Pack
Additional Support Defective Media Retention
Service Features Remote problem diagnosis and support, Same business day onsite support, Replacement parts included, Escalation management, Coverage for all HP branded components
Warranty Coverage In warranty
UNSPSC Code 81111812
Manufacturer HPI
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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