Reliable and Efficient HP 3 Year 4 Hour 9x5 with DMR Service for Color LaserJet Enterprise MFP X677xx
When your business relies on mission-critical devices like the Color LaserJet Enterprise MFP X677xx, downtime is not an option. With the HP 3 Year 4 Hour 9x5 with Defective Media Retention (DMR) Service, you can ensure your hardware remains operational with expert support ready to assist you quickly. This comprehensive Care Pack offers onsite repair services within 4 hours during standard business hours (9x5), giving you peace of mind through fast response and resolution from trained HP professionals.
Our service is designed to provide unparalleled convenience and security. Remote troubleshooting enables quick diagnosis and resolution of many issues, while onsite visits on the very same business day guarantee that complex problems are addressed promptly. Additionally, the Defective Media Retention feature allows you to maintain control and security of sensitive data on defective storage media, aligning with your company’s security protocols and compliance needs.
Furthermore, the HP Care Pack covers all HP branded components, including network and memory modules, paper trays, duplex units, and storage media, ensuring that every part of your device is well protected. The 3-year duration offers long-term support with replacement parts, escalation management, and expert service delivery. With this Care Pack, you can minimize downtime, extend the life of your device, and maintain smooth operations with confidence.
| Specification |
Details |
| Product Name |
HP 3 Year 4 Hour 9x5 with DMR Service for Color LaserJet Enterprise MFP X677xx |
| SKU |
U45TNE |
| Care Pack Type |
Electronic |
| Care Pack Subtype |
BASE |
| Service Method |
Onsite repair |
| Place of Service |
Onsite |
| Response Time |
4 hour response |
| Coverage Window |
Standard workdays - 9 hours (9x5) |
| Duration |
3 years (36 months) |
| Business Filter |
cMPS |
| Additional Support Option |
Defective media retention |
| Warranty Coverage |
In warranty |
| Support Type |
4h onsite repair |
| Service Features |
- Remote problem diagnosis and support
- Onsite hardware support – same business day
- Defective media retention
- Replacement parts and materials included
- Escalation management
- Coverage for all HP branded components
|
| Datasheet Publication Number |
4AA5-6385 |
| UNSPSC Code |
81112306 |
| Master Publishing Date |
3/2/2020 |
| Company |
HPI |
