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HP 3 Year 4 Hour 9x5 Service with Defective Media Retention for LaserJet Managed E40040 (SKU: U11Y4E)
Brand: HP
SKU: U11Y4E
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

HP 3 Year 4 Hour 9x5 Service with Defective Media Retention for LaserJet Managed E40040

Ensure your LaserJet Managed E40040 printer remains operational with the HP 3 Year 4 Hour 9x5 Service Care Pack. Designed for business-critical environments, this service guarantees a rapid 4-hour onsite response during standard business hours (9x5), giving you confidence that any hardware issues will be addressed promptly by experienced HP technicians. With an extensive coverage period of three years, you gain peace of mind knowing your investment is protected for the long term.

This service features Defective Media Retention, allowing you to retain possession of any failed storage media. This ensures your sensitive data remains secure and compliant with your organization’s data privacy policies and industry standards. HP’s remote troubleshooting capabilities also provide efficient problem diagnosis to resolve many issues without delay, enhancing uptime and productivity.

When onsite repair is necessary, HP will deliver replacement parts and materials for all HP-branded components, including memory, network modules, duplex units, and storage media. In complex situations, escalation management is available to engage specialized resources to promptly restore your device to full functionality. Trust HP’s dependable service to keep your hardware performing optimally and your business running smoothly.



Specification Details
Product Name HP 3 year 4 hour 9x5 w/DMR Service for LaserJet Managed E40040
Product Number (SKU) U11Y4E
Care Pack Type Electronic
Care Pack Subtype BASE
Place of Service Onsite
Service Method Onsite repair
Warranty Coverage In warranty
Coverage Window Standard workdays - 9 hours
Response Time 4 hour response
Support Type 4h onsite repair
Duration 3 years (36 months)
Additional Support Option Defective media retention
Service Features Remote problem diagnosis and support, Onsite hardware support – same business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
UNSPSC Code 81111812
Product Classification Fixed CP standalone
Master Publishing Date 3/2/2020
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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