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Brand: HP
SKU: UB7B5E
$791.00
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

HP 3 Year 4 Hour 9x5 Service with Defective Media Retention for LaserJet M528

Experience unparalleled peace of mind with the HP 3 Year 4 Hour 9x5 Service with Defective Media Retention designed specifically for your LaserJet M528. This comprehensive service plan combines rapid onsite support with expert remote troubleshooting to keep your critical devices running smoothly and efficiently. Whether you need same-day repair or seamless remote assistance, HP professionals are ready to resolve issues quickly, minimizing downtime and maximizing productivity.

Security is paramount when handling sensitive data, which is why this service plan includes Defective Media Retention (DMR). You maintain secure control over your failed storage media, allowing you to meet strict industry standards or company security policies while ensuring your hardware continues to perform at peak levels. Additionally, all necessary parts and materials are included, so you can rest assured that every aspect of your LaserJet M528 will be professionally maintained and repaired as needed.

Choose HP for dependable, high-quality support backed by formal escalation procedures that ensure even the most complex issues are swiftly and effectively addressed. Benefit from coverage of all HP branded components such as network and memory modules, accessories, and more. With this tailored service, you get rapid response, expert repair, and a commitment to keeping your business successfully printing without interruption.



Specification Details
Product Name HP 3 year 4 hour 9x5 w/DMR Service for LaserJet M528
SKU UB7B5E
Service Duration 3 years (36 months)
Response Time 4 hour onsite repair
Coverage Window Standard workdays - 9 hours (9x5)
Service Method Onsite repair
Service Features Remote problem diagnosis and support, Defective media retention, Replacement parts included, Escalation management, Coverage for all HP branded components
Place of Service Onsite
Care Pack Type Electronic, BASE subtype
Warranty Coverage In warranty
Additional Support Option Defective media retention
Manufacturer HPI
UNSPSC Code 81111812
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.