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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U11VNE
$936.00
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Onsite Repair Service for Your HP Color LaserJet Managed MFP

Ensure your critical printing devices stay up and running with the HP 3 year 4 hour 9x5 w/DMR Service for Color LaserJet Managed MFP E47528. Designed for busy business environments, this service plan guarantees quick and professional onsite repairs within 4 hours during standard 9x5 workdays for a full 3-year coverage period. Trust HP's expert technicians to deliver timely diagnostics and swift problem resolution, enabling you to maintain operational continuity and minimize downtime.

Security is paramount when it comes to your sensitive data. This service includes Defective Media Retention (DMR), allowing you to keep any failed storage media for secure disposal or archiving in compliance with your organization's policies and industry regulations. Whether you require remote troubleshooting or on-location repair, HP’s dedicated support team handles the job seamlessly, bringing replacement parts and components directly to your service site to restore your hardware efficiently.

With access to comprehensive support that covers all HP branded components—including network, memory, paper trays, duplex units, and storage media—you’re assured a highly responsive, knowledgeable, and convenient service experience. Choose HP’s care pack for peace of mind, dependable performance, and exceptional support that keeps your business moving forward.



Specification Details
Product Name HP 3 year 4 hour 9x5 w/DMR Service for Color LaserJet Managed MFP E47528
SKU U11VNE
Care Pack Type Electronic
Care Pack Subtype BASE
Service Method Onsite repair
Place of Service Onsite
Warranty Coverage In warranty
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Duration 3 years
Additional Support Option Defective media retention
Support Type 4h onsite repair
Service Features
  • Remote problem diagnosis and support
  • Onsite hardware support – same business day
  • Defective media retention
  • Replacement parts and materials included
  • Escalation management
  • Coverage for all HP branded components
UNSPSC Code 81111812
Registration Required No
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.