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Support Services (for Document & Printing)_Product__Product Only_Center facing
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HP 3 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet Enterprise M856 - UC2V2E
Brand: HP
SKU: UC2V2E
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MPS Product:
Includes service, maintenance, and usage-based management

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Key Specs

Product Overview

Description

Reliable 3-Year Onsite Support for HP Color LaserJet Enterprise M856

Ensure your HP Color LaserJet Enterprise M856 operates at peak performance with the HP 3 year 4-hour 9x5 w/DMR Service. Designed for businesses that cannot afford downtime, this Care Pack offers priority onsite repair with a guaranteed 4-hour response during standard workdays. Whether you're facing hardware malfunctions or technical hiccups, expert HP technicians are ready to provide remote troubleshooting as well as same-business-day onsite repairs, getting your device back up and running swiftly.

One of the standout features of this service is the Defective Media Retention (DMR) option, which empowers you to maintain control over sensitive data. When issues arise involving storage media, you keep the defective drive for secure disposal or archiving, meeting stringent security standards and industry requirements. Additionally, all HP-branded hardware components, including network adapters and accessories such as paper trays and duplex units, are covered under this service, giving you comprehensive protection and peace of mind.

With a duration of three full years, this service plan includes replacement parts and materials necessary to restore your hardware, along with formal escalation management to handle complex issues efficiently. From remote problem diagnosis to expert onsite assistance, the HP 3 year 4-hour 9x5 w/DMR Service ensures your printing environment remains robust, allowing you to focus on your core business activities with confidence.



Specification Details
Product Name HP 3 year 4-hour 9x5 w/DMR Service for Color LaserJet Enterprise M856
Product Number UC2V2E
Care Pack Type Electronic
Care Pack Subtype BASE
Place of Service Onsite
Service Method Onsite repair
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours
Duration 3 years (36 months)
Warranty Coverage In warranty
Additional Support Option Defective media retention
Support Type 4h onsite repair
Service Features Remote problem diagnosis and support, Onsite hardware support – same business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
UNSPSC Code 81111812
Product Classification Fixed CP standalone
Datasheet Publication Number 4AA5-6385
Master Publishing Date 3/2/2020
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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