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Brand: HP
SKU: U9NC8E
Sale price  $551.00 SAVE   $31.09 Regular price  $582.09
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

HP 3 Year 4 Hour 9x5 Onsite Service with Defective Media Retention

Ensure your critical Color LaserJet E60075 and E60175 Managed printers stay operational with the reliable HP 3 Year 4 Hour 9x5 service plan. Designed for businesses that demand quick and expert support, this Care Pack offers onsite hardware repair within just four hours during standard workdays. This plan is your assurance that expert technicians will be dispatched the very same business day to diagnose and resolve any issues, minimizing downtime and maximizing productivity.

Beyond speedy onsite repair, this service includes Defective Media Retention (DMR), empowering you to maintain complete control over your sensitive data. When storage media such as hard drives require replacement, you keep possession of the defective units to securely archive or dispose of them according to your compliance needs. This peace of mind is complemented by comprehensive coverage of all HP-branded components, including network elements and accessories like paper trays and duplex units.

With HP’s industry-leading escalation management and remote problem diagnosis, you benefit from seamless support that swiftly transitions from remote troubleshooting to onsite assistance when necessary. This service is tailored for businesses that value security, rapid response, and expert maintenance to keep essential printing devices running smoothly. Invest in this HP Care Pack to protect your hardware, secure your data, and enjoy expert support when it matters most.



Key Specifications and Information
Product Name HP 3 year 4 hour 9x5 w/DMR Service for Color LaserJet E60075 E60175 Managed
Product Number (SKU) U9NC8E
Care Pack Type Electronic
Support Type 4 hour onsite repair
Service Method Onsite repair
Coverage Window Standard workdays - 9 hours (9x5)
Duration 3 years
Response Time 4 hours
Warranty Coverage In warranty
Additional Support Option Defective media retention
Service Features Remote problem diagnosis and support, Onsite hardware support – same business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
Place of Service Onsite
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.