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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UC0R2E
$235.00
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable HP 3 Year 4 Hour 9x5 Onsite Service for LaserJet Pro MFP M428 M429 M329

Ensure uninterrupted productivity with the HP 3 Year 4 Hour 9x5 Service, designed specifically for your LaserJet Pro MFP M428, M429, and M329. This comprehensive care pack provides expert onsite repair within 4 business hours during standard workdays, minimizing downtime and maximizing efficiency. Whether you encounter hardware issues or need maintenance, HP's skilled technicians will promptly resolve problems, giving you peace of mind and keeping your business moving smoothly.

Enjoy convenience and fast response with remote troubleshooting available to quickly diagnose and fix problems. When onsite assistance is necessary, HP guarantees same business day support, bringing genuine replacement parts and materials straight to your location. This service not only covers your core hardware but also extends to all HP branded components like memory, paper trays, duplex units, and storage media, assuring complete care for your device.

Take advantage of HP's proven escalation management process for intricate issues, ensuring that the right expertise is always at hand to restore your device’s optimal performance. This 3-year care pack reflects HP’s dedication to quality, efficiency, and customer satisfaction, making it the ideal choice for businesses that demand reliable printer functionality and expert support at every stage.



Product Specifications
Product Name HP 3 year 4 hour 9x5 Service for LaserJet Pro MFP M428 M429 M329
Product Number (SKU) UC0R2E
Manufacturer HPI
Care Pack Type Electronic
Service Method Onsite repair
Warranty Coverage In warranty
Coverage Period 3 years (36 months)
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Service Features
  • Remote problem diagnosis and support
  • Onsite hardware support – same business day
  • Replacement parts and materials included
  • Escalation management
  • Coverage for all HP branded components
UNSPSC Code 81111812
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.