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Brand: HP
SKU: U42HKE
$166.00
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

HP 3 Year 4 Hour 9x5 Service for LaserJet Pro 400x

Ensure your HP LaserJet Pro 400x operates at peak performance with this comprehensive 3-year service package. Offering rapid response and expert onsite support during standard business hours, this service provides peace of mind by minimizing device downtime and maximizing your productivity. With a guaranteed 4-hour response time on weekdays, HP’s skilled technicians are ready to help you swiftly resolve any issues that may arise.

Designed for convenience and efficiency, this Care Pack includes remote troubleshooting and diagnostics to identify problems quickly. If needed, onsite repairs and replacement parts for all HP branded components—such as HP Jetdirect network components, memory, and accessories—are provided to restore your hardware to full functionality. HP’s formal escalation process ensures complex challenges are handled by the right experts, keeping your workflow smooth and uninterrupted.

Invest in this essential service to enjoy dedicated support tailored to keep your LaserJet Pro 400x running reliably. Whether resolving routine hardware glitches or managing more critical repairs, HP’s experienced support team is committed to delivering prompt, professional assistance to protect your investment and help your business succeed.



Specification Details
Product Name HP 3 year 4 hour 9x5 Service for LaserJet Pro 400x
SKU U42HKE
Service Duration 3 years
Response Time 4 hour onsite repair
Coverage Window Standard workdays - 9 hours (9x5)
Service Method Onsite repair
Care Pack Type Electronic
Warranty Coverage In warranty
Support Type 4h onsite repair
Service Features
  • Remote problem diagnosis and support
  • Same business day onsite hardware support
  • Replacement parts and materials included
  • Escalation management
  • Coverage for all HP branded components
Datasheet Publication Number 4AA5-6385
UNSPSC Code 81112306
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.