Skip to product information
5%
OFF
Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U9NP6E
Sale price  $1,359.00 SAVE   $79.80 Regular price  $1,438.80
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

We wouldn't be beaten by price

If you’ve seen it cheaper, let us know

Key Specs

Product Overview

Description

Reliable Onsite Support with HP 3 Year 4 Hour 9x5 Service

Keep your Color LaserJet Enterprise MFP M68x running smoothly and efficiently with the HP 3 year 4 hour 9x5 Service with Defective Media Retention. Designed for businesses that require fast, professional, and dependable support, this Care Pack ensures expert assistance is just a call away. With a 4-hour response time during standard 9-hour workdays, you can trust HP’s certified technicians to perform remote diagnostics or arrive onsite the same business day, minimizing downtime and maximizing productivity.

Security and control of your sensitive data matter most. This service offers defective media retention, allowing you to securely retain your failed storage media. Whether you need to archive or dispose of it according to your company’s security policies or industry standards, you stay in full control. Additionally, HP covers all branded components — including network parts, memory, paper trays, and more — ensuring that any required replacements keep your devices in prime condition.

Experience unparalleled peace of mind with HP’s escalation management and dedicated support team that will go the extra mile to resolve even the most complex incidents. Invest in this comprehensive, hassle-free solution to keep your Color LaserJet Enterprise MFP M68x operational, secure, and protected for three years with reliable, expert service you can count on.



Specification Details
Care Pack Type Electronic
Product Type Care Pack
Service Method Onsite repair
Coverage Window Standard workdays - 9 hours
Duration 3 years
Response Time 4 hour response
Support Type 4h onsite repair
Additional Support Option Defective media retention
Warranty Coverage In warranty
Coverage Period 36 months
Service Features Remote problem diagnosis and support, Onsite hardware support – same business day, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
Product Number U9NP6E
UNSPSC Code 81111812
Supplies & accessories
Support Downloads

Page title

Select a page to display its content.
Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.