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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U9NH8E
Sale price  $445.00 SAVE   $25.24 Regular price  $470.24
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Onsite Service with Rapid Response for HP LaserJet E60065 and E60165 Managed

Ensure your critical HP LaserJet E60065 and E60165 Managed printers stay operational with the HP 3 Year 4 Hour 9x5 Onsite Service with Defective Media Retention (DMR). Designed to minimize downtime and maintain your business continuity, this care pack offers expert onsite repair within just 4 hours during standard business days. Whether facing hardware failures or other issues, you can trust HP’s skilled technicians to deliver prompt and effective solutions right at your location, saving you time and costly disruptions.

This service not only guarantees fast onsite assistance but also provides the valuable Defective Media Retention option. Retain possession of your failed storage media, allowing you to securely control sensitive data and comply with industry security standards. With included replacement parts, remote troubleshooting, and formal escalation procedures for complex problems, this comprehensive plan ensures your equipment stays in peak condition throughout the 3-year coverage period.

Optimize your printer’s performance and safeguard your investment with a care pack specifically tailored for your HP LaserJet E60065 and E60165 Managed models. Benefit from a seamless mix of remote support and onsite intervention, all backed by HP’s trusted expertise. Choose the HP 3 Year 4 Hour 9x5 Onsite w/DMR Service for excellence in service, security, and rapid recovery.



Specification Details
Product Name HP 3 year 4 hour 9x5 Onsite w/DMR Service for LaserJet E60065 E60165 Managed
SKU U9NH8E
Care Pack Type Electronic
Service Method Onsite repair
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours
Duration 3 years
Additional Support Defective media retention
Support Type 4h onsite repair
Warranty Coverage In warranty
Service Features Remote troubleshooting & diagnostics, same business day onsite support, defective media retention, replacement parts included, escalation management, coverage for all HP branded components
Product Number U9NH8E
UNSPSC Code 81111812
Coverage Period 36 months
Place of Service Onsite
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.