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HP 3 Year 4 Hour 9x5 Onsite Hardware Support with Defective Media Retention - LaserJet Enterprise MFP M63x
Brand: HP
SKU: U9NK3E
$1,036.00 SAVE   $0.41 $1,036.41
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
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Key Specs

Product Overview

Description

Reliable 3-Year Hardware Support for Your HP LaserJet Enterprise MFP M63x

Ensure unparalleled performance and peace of mind with the HP 3 year 4 hour 9x5 Hardware Support with Defective Media Retention designed specifically for the LaserJet Enterprise MFP M63x. Tailored to meet your business needs, this care pack offers prompt onsite repair within just 4 hours of response during standard 9-hour workdays, helping minimize downtime and optimize productivity. Experience proactive remote troubleshooting and expert diagnostics that solve issues quickly and efficiently.

Security is paramount—this service includes defective media retention, allowing you to maintain full control over sensitive data by retaining possession of faulty storage media. HP professionals will diagnose the problem, provide a replacement, and ensure your data remains protected in alignment with your organization's compliance and industry standards.

What sets this support apart? You receive comprehensive coverage for all HP branded components including network cards, memory modules, and accessories such as paper trays and duplex units. Replacement parts and materials are included, ensuring your device is restored to optimal condition swiftly. Should complex issues arise, HP’s escalation procedures activate resources or third-party experts to resolve your problems effectively. Back your critical devices with a trusted service that prioritizes both reliability and security.



Specification Details
Product Name HP 3 year 4 hour 9x5 Hardware Support w/Defective Media Retention for LaserJet Enterprise MFP M63x
SKU U9NK3E
Care Pack Type Electronic
Product Type Care Pack
Support Type 4h onsite repair
Duration 3 years (36 months)
Coverage Window Standard workdays - 9 hours (9x5)
Response Time 4 hour response
Service Method Onsite repair
Defective Media Retention Included
Warranty Coverage In warranty
Coverage for HP Components All HP branded components including Jetdirect network components, memory, and accessories
Registration Required No
Service Features Remote problem diagnosis, same business day onsite support, replacement parts included, escalation management
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.