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Support Services (for Document & Printing)_Product__Product Only_Center facing
  • Support Services (for Document & Printing)_Product__Product Only_Center facing
HP 3 Year 4 Hour 9x5 Defective Media Retention Service for Color LaserJet Enterprise MFP X579xx/X580xx
Brand: HP
SKU: U45QYE
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable and Efficient Onsite Support for Your Color LaserJet Enterprise MFP

Maximize the uptime and performance of your Color LaserJet Enterprise MFP X579xx/X580xx with the HP 3 year 4 hour 9x5 with Defective Media Retention (DMR) Service. Designed specifically for businesses that demand fast and dependable service, this comprehensive care pack ensures that expert help is just a call away, providing peace of mind through prompt onsite support within four hours during standard workdays, five days a week.

With this service plan, you benefit from HP's industry-leading remote troubleshooting combined with swift onsite hardware repair. When issues arise, you retain full control over your sensitive data thanks to the defective media retention feature, allowing secure disposal or archiving that aligns with your company's security protocols. HP's technicians will come to your location the very same business day to repair or replace any necessary components, including all HP branded parts and accessories, ensuring your device is quickly restored to optimal functionality.

Count on HP’s dedicated escalation management process to resolve complex incidents effectively and efficiently. This service covers all essential components such as HP Jetdirect network modules, memory units, and attached accessories, supporting uninterrupted operations and eliminating downtime risks. Elevate your device maintenance with HP's 3-year care pack and experience professional service designed to keep your business running smoothly.



Specification Details
Product Name HP 3 year 4 hour 9x5 with DMR Service for Color LaserJet Enterprise MFP X579xx/X580xx
Product Number U45QYE
Care Pack Type Electronic
Service Method Onsite repair
Duration 3 years (36 months)
Response Time 4 hour response
Coverage Window Standard workdays - 9 hours (9x5)
Warranty Coverage In warranty
Additional Support Defective media retention
Service Features Remote problem diagnosis and support, Onsite hardware support – same business day, Replacement parts and materials, Escalation management, Coverage for all HP branded components
Place of Service Onsite
Registration Required No
UNSPSC Code 81112306
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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