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Brand: HP
SKU: U9MX8E
Sale price  $397.00 SAVE   $21.53 Regular price  $418.53
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable 3-Year Onsite Support with 4-Hour Response for HP Color LaserJet

Ensure your critical HP Color LaserJet E60055 and E60155 Managed devices remain fully operational with the HP 3 year 4 hour 9x5 w/DMR Service. Designed specifically to provide peace of mind and minimize downtime, this Care Pack offers fast, professional 4-hour onsite repair during standard workdays (9 hours) over a 3-year duration.

With this service, you receive the dual advantage of expert remote troubleshooting to quickly diagnose and resolve issues and onsite repair when necessary—guaranteed the same business day. The addition of defective media retention empowers you to securely retain failed storage media, safeguarding your sensitive data and complying with rigorous security standards or industry regulations. From replacement parts to escalation management, this service is comprehensive coverage that ensures your HP branded components, including Jetdirect network cards, memory, and accessories, are expertly maintained and restored.

Trust in HP’s professional in-warranty Care Pack to keep your hardware running smoothly so your business can maintain productivity. Benefit from convenient, timely support that adapts to your needs—whether assistance is needed remotely or at your doorstep. Choose the HP 3 year 4 hour 9x5 w/DMR Service and experience support you can count on.



Specification Details
Manufacturer HPI
Product Name HP 3 year 4 hour 9x5 w/DMR Service for Color LaserJet E60055 E60155 Managed
SKU U9MX8E
Care Pack Type Electronic
Duration 3 years (36 months)
Service Coverage Onsite repair, In warranty
Coverage Window Standard workdays - 9 hours
Response Time 4 hour response
Support Type 4h onsite repair
Additional Support Option Defective media retention
Service Features Remote troubleshooting, onsite repair same business day, replacement parts, escalation management, coverage for HP branded components including Jetdirect network cards, memory, and attachments
Product Classification Fixed CP standalone
UNSPSC Code 81111812
Datasheet Reference 4AA5-6385
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.