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Support Services (for Document & Printing)_Product__Product Only_Center facing
  • Support Services (for Document & Printing)_Product__Product Only_Center facing
HP 3 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet Managed MFP E786xx
Brand: HP
SKU: U03GZE
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Onsite Service with HP 3 Year 4 Hour 9x5 Support for Color LaserJet Managed MFP E786xx

Experience unparalleled peace of mind with the HP 3 Year 4 Hour 9x5 with Defective Media Retention (DMR) Service, specially designed for your Color LaserJet Managed MFP E786xx. This comprehensive Care Pack ensures your hardware is supported by expert professionals who promise rapid response within 4 hours during standard business days. Whether you face unexpected hardware issues or require critical maintenance, our team is ready to provide same-day onsite repair to get your essential equipment back to peak performance without delay.

Security is paramount in today's business environments. With HP’s DMR option, you retain control over your defective storage media, allowing you to securely manage sensitive data in compliance with internal policies and industry regulations. Our service includes complete replacement parts and materials as needed, safeguarding the functionality and longevity of your device. Equipped with remote diagnostics and expert troubleshooting, we work efficiently to fix issues promptly, minimizing downtime and preserving your productivity.

When you choose this HP Care Pack, you’re not just buying a service; you’re investing in a worry-free experience supported by escalation management and coverage of all HP branded components, including memory, paper trays, duplex units, and storage media. Trust in HP’s industry-leading expertise to maintain your device’s reliability and keep your business running smoothly.



Specification Details
Care Pack Type Electronic
Product Type Care Pack
Care Pack Subtype BASE
Place of Service Onsite
Service Method Onsite repair
Warranty Coverage In warranty
Additional Support Option Defective media retention
Coverage Window Standard workdays - 9 hours
Duration 3 years
Response Time 4 hour response
Support Type 4h onsite repair
Product Number (SKU) U03GZE
UNSPSC Code 81111812
Coverage Period 36 months
Service Features Remote problem diagnosis and support, Onsite hardware support - same business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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