Skip to product information
Support Services (for Document & Printing)_Product__Product Only_Center facing
  • Support Services (for Document & Printing)_Product__Product Only_Center facing
HP 3 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet E77822-E78322 MFP – Managed (UA5J0E)
Brand: HP
SKU: UA5J0E
POA View More
Out of stock

POA

Request a Quote

×

Request a Quote

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

Not sure which printer suits your need?
Take our Global 5 Audit to discover your ideal printer and get product recommendations.

Some of our clients have save up to 50% OFF by taking this audit

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

We wouldn't be beaten by price

If you’ve seen it cheaper, let us know

Key Specs

Product Overview

Description

Reliable Protection and Swift Service with HP 3 Year 4 Hour 9x5 Care Pack

Ensure your critical Color LaserJet E77822-E78322 multifunction printers remain operational at peak performance with the HP 3 Year 4 Hour 9x5 Care Pack featuring Defective Media Retention. This service plan offers prompt, expert onsite support to resolve hardware issues quickly and efficiently. With a guaranteed 4-hour response time during standard business hours, you minimize downtime and maintain continuous productivity, essential for fast-paced business environments.

Benefit from HP’s comprehensive support that includes remote troubleshooting and diagnostics by skilled IT experts as well as same-business-day onsite repair when needed. This care pack not only covers your printer’s hardware components but also ensures you retain full control of your sensitive data through defective media retention. You securely keep failed storage media for compliant disposal or archival, aligning with your industry’s stringent security and privacy standards.

The HP Care Pack encompasses replacement parts and materials, escalation management, and coverage of all HP branded components, such as Jetdirect network cards and accessories. Designed for businesses demanding reliability, efficiency, and data security, this care pack is your partner for worry-free operation and rapid recovery from unexpected hardware issues.



Specification Details
Care Pack Type Electronic
Product Type Care Pack
Care Pack Subtype BASE
Place of Service Onsite
Service Method Onsite repair
Warranty Coverage In warranty
Additional Support Option Defective media retention
Coverage Window Standard workdays - 9 hours
Duration 3 years
Response Time 4 hour response
Support Type 4h onsite repair
Service Features Remote problem diagnosis and support, Onsite hardware support – same business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
Product Number UA5J0E
UNSPSC Code 81111812
Coverage Period 36 months
Supplies & accessories
Support Downloads

Page title

Select a page to display its content.
Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Recommended Products

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.
Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.