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Support Services (for Document & Printing)_Product__Product Only_Center facing
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HP 3 Year 4 Hour 9x5 Onsite Service with Defective Media Retention for Color LaserJet M577 E57540 MFP Managed - UA3U4E
Brand: HP
SKU: UA3U4E
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Onsite Support with HP 3 Year 4 Hour 9x5 Service

Experience peace of mind and unmatched productivity with the HP 3 year 4 hour 9x5 w/Defective Media Retention Service designed specifically for your Color LaserJet M577 E57540 MFP Managed printer. This comprehensive care pack ensures that your hardware issues are resolved swiftly by certified HP experts, delivering rapid response onsite within 4 hours during standard 9x5 business hours. Minimize downtime and maximize efficiency with fast, professional service when you need it most.

Security is paramount; that’s why this service includes Defective Media Retention, giving you full control over sensitive storage media. You retain the failed storage media, allowing secure disposal or archiving to comply with industry regulations and internal security policies. In addition, HP covers replacement parts, accessories, and includes escalation management to ensure even complex issues are resolved seamlessly. Benefit from expert remote diagnostics, same business day onsite support, and access to HP’s extensive resources and third-party expertise for optimal results.

Choose this service and stay confident that your Color LaserJet printer is backed by a dependable support plan offering 36 months of seamless coverage. Whether it's replacing HP branded components or fast troubleshooting, you are supported every step of the way to keep your business running without disruption.



Specification Details
Care Pack Type Electronic
Service Method Onsite repair
Warranty Coverage In warranty
Coverage Window Standard workdays - 9 hours
Duration 3 years (36 months)
Response Time 4 hour response
Support Type 4h onsite repair
Additional Support Option Defective media retention
Service Features Remote problem diagnosis, Onsite support same business day, Replacement parts included, Escalation management, Coverage for all HP branded components
Product Number UA3U4E
UNSPSC Code 81111818
Place of Service Onsite
Product Type Care Pack
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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Nearly 30 years serving Australian organisations with reliable print solutions.

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Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

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Support Beyond The Sale
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