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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: U57E1PE
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Hardware Support for Your HP Latex 800W Printer

The HP 2 year Post Warranty Plus Service Plan Hardware Support w/DMR offers exceptional care for your HP Latex 800W printer once the original warranty expires. This plan ensures your equipment receives timely professional attention, whether through remote assistance or next business day onsite repair. Minimize downtime and keep your printer operating at peak efficiency with expert support tailored to your needs.

Enjoy peace of mind with advanced parts exchange and defective media retention (DMR), allowing you to securely retain any defective media, protecting your intellectual property and business interests. Additionally, the plan includes access to HP's innovative PrintOS Plus solutions like HP Live Production, HP Jobs API, and HP Learn Premium, enhancing your print workflow management and overall productivity.

Support specialists are available during standard business hours, providing a nine-hour daily coverage window from Monday to Friday. With this 2-year post warranty plan, you receive reliable onsite repair services and remote diagnostics, backed by HP's trusted expertise. Invest in a support plan that ensures your HP Latex 800W printer remains as good as new, so you can focus on what matters most—increasing your business success.



Specification Details
Product Name HP 2 year Post Warranty Plus Service Plan Hardware Support w/DMR for HP Latex 800W
SKU U57E1PE
Product Type Care Pack
Warranty Coverage Post warranty
Duration 2 years (24 months)
Service Method Onsite repair
Response Time Next business day response
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective media retention
Support Features
  • Remote problem diagnosis and support
  • Advanced parts exchange
  • Next business day onsite hardware support
  • PrintOS Plus Solutions
  • Defective media retention
Place of Service Onsite
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.