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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: UA8L4PE
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Australia Wide
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Dispatch

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Key Specs

Product Overview

Description

Reliable Post Warranty Parts Coverage for Your DesignJet SDPro MFP

Protect your investment beyond the standard warranty period with the HP 2 year Post Warranty Parts Coverage Hardware Support for DesignJet SDPro MFP. This comprehensive Care Pack is designed to provide peace of mind by ensuring rapid access to replacement parts and expert remote support, helping keep your printing operations smooth and uninterrupted. With a convenient 2-year duration and next business day parts delivery, you can focus on producing top-tier work without the downtime worries.

Enjoy the benefits of advanced parts exchange, allowing you to receive replacements quickly without the need to stockpile spare components. Plus, our experienced HP service technicians provide remote diagnosis and troubleshooting, delivering professional support and solutions when you need them most. Shipping charges are included in the standard delivery, and you have options for expedited or customized service, making it ideal for businesses that value efficiency and reliability.

Designed as an electronic Care Pack serviced through established channels, this offering boasts a practical 9-hour coverage window on standard workdays. Whether you run a design studio, architectural firm, or print shop, this post-warranty support package ensures your DesignJet SDPro MFP stays in optimal condition, maximizing uptime and minimizing disruption.



Specification Details
Product Name HP 2 year Post Warranty Parts Coverage Hardware Support for DesignJet SDPro MFP
Product Number (SKU) UA8L4PE
Care Pack Type Electronic
Duration 2 years (24 months)
Warranty Coverage Post warranty
Response Time Next business day response
Coverage Window Standard workdays - 9 hours
Service Method Part exchange
Logistics Options Parts shipped next business day
Support Type Exchange
Service Features Advanced parts exchange, Next Business Day parts delivery, Remote problem diagnosis and support, Preferential parts discounts
Place of Service Channel
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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Nearly 30 years serving Australian organisations with reliable print solutions.

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