Skip to product information
0%
OFF
Graphics Solutions Care Pack Services_Product__Product Only_Center facing
  • Graphics Solutions Care Pack Services_Product__Product Only_Center facing
HP 2 Year Post Warranty Next Business Day Hardware Support for DesignJetStudio 36
Brand: HP
SKU: UD5M9PE
$762.00 SAVE   $0.48 $762.48
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

We wouldn't be beaten by price

If you’ve seen it cheaper, let us know

Key Specs

Product Overview

Description

Reliable Next Business Day Hardware Support for Your DesignJetStudio 36

Ensure your DesignJetStudio 36 remains in peak operating condition with the HP 2 year Post Warranty Next Business Day Hardware Support. Designed to deliver peace of mind and minimize downtime, this onsite service plan offers expert hardware support promptly the next business day, guaranteeing fast restoration from unexpected hardware issues. With remote troubleshooting combined with in-person repairs, you benefit from comprehensive and efficient assistance tailored to keep your printing operations running smoothly.

This support package provides coverage for two years beyond your original warranty, with a dedicated team available during standard workdays, nine hours a day, five days a week to quickly respond to your needs. Replacement parts and materials are included, along with HP’s formal escalation procedures to ensure that complex issues receive the highest level of attention. From remote diagnostics to on-site repair, this care pack is the ultimate solution to keep your DesignJetStudio 36 performing as expected, giving you the confidence to focus on your creative and professional endeavors without interruption.

Choosing HP's Next Business Day Hardware Support means leveraging HP’s global expertise and commitment to service excellence. Access to electronic support tools, direct system access for remote troubleshooting, and genuine HP parts all contribute to faster turnaround times and reliable results. Stay productive, reduce costly delays, and extend the life of your investment with this essential care pack from HP.



Specification Details
Product Name HP 2 year Post Warranty Next Business Day Hardware Support for DesignJetStudio 36
Product Number UD5M9PE
Care Pack Type Electronic
Service Method Onsite repair
Place of Service Onsite
Duration 2 years
Response Time Next business day
Coverage Window Standard workdays - 9 hours
Warranty Coverage Post warranty
Support Type Onsite repair
UNSPSC Code 81111812
Service Features
  • Remote problem diagnosis and support
  • Next business day onsite hardware support
  • Replacement parts and materials included
  • Formal escalation procedures and management
  • Access to electronic support information and tools
  • HP remote system access and support
Supplies & accessories
Support Downloads

Page title

Select a page to display its content.
Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Recommended Products

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.
Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.