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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: UD5L5PE
Sale price  $636.00 SAVE   $30.28 Regular price  $666.28
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Onsite Support for Your DesignJet Studio 24

Ensure uninterrupted productivity with the HP 2 year Post Warranty Next Business Day Hardware Support for DesignJet Studio 24. Designed to provide peace of mind, this Care Pack offers expert onsite hardware repair services beyond the standard warranty period. With next business day response times, you can count on rapid, professional assistance that minimizes downtime and keeps your DesignJet Studio 24 operating at peak performance.

Benefit from comprehensive support that includes remote problem diagnosis, formal escalation procedures, and full replacement parts and materials. Whether you prefer to start with remote troubleshooting or need an expert technician onsite, HP’s dedicated team is at your service during standard workdays, ensuring repairs are efficient and repairs are quickly completed. With two years of post-warranty coverage, this Care Pack extends the life and reliability of your hardware investment, delivering value and confidence every step of the way.

Don't leave your hardware support to chance—choose a service that combines the power of HP’s technical expertise with the convenience of onsite repair. Stay ahead of any challenges and maximize your uptime with HP’s trusted next business day hardware support for your DesignJet Studio 24.



Specification Details
Product Name HP 2 year Post Warranty Next Business Day Hardware Support for DesignJetStudio 24
SKU UD5L5PE
Care Pack Type Electronic
Service Coverage Post warranty onsite repair
Duration 2 years (24 months)
Response Time Next business day
Coverage Window Standard workdays - 9 hours/day
Support Features
  • Remote problem diagnosis and support
  • Next business day onsite hardware support
  • Replacement parts and materials included
  • Formal escalation procedures and management
  • Access to electronic support information and tools
  • HP remote system access and support
Place of Service Onsite
UNSPSC Code 81111812
Registration Required No
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.