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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: U5AC8PE
Sale price  $1,119.00 SAVE   $52.39 Regular price  $1,171.39
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Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Hardware Support

Ensure your DesignJet SDPro Series Scanner stays in peak condition with the HP 2 year Post Warranty Next Business Day Onsite Hardware Support with Defective Media Retention. This service is crafted to provide rapid and expert assistance exactly when you need it most. With next business day onsite repair, you can minimize downtime and get back to your critical work swiftly and efficiently.

Benefit from the convenience of expert on-site diagnosis and repair during standard workdays, backed by a dedicated team of professionals available nine hours a day, five days a week. Whether you require remote support or an in-person technician, HP’s streamlined service process keeps you informed and in control. Plus, the added security of the Defective Media Retention option means you maintain control of your data by keeping your defective storage media.

With this care pack, you gain the confidence of timely hardware repair, replacement parts, and access to HP’s extensive electronic support resources. Don’t let unexpected hardware issues disrupt your workflow; rely on HP’s trusted service to maintain your scanner’s performance and prolong its longevity for two full years after your original warranty expires.



Key Specifications & Information
Registration required No
Care Pack type Electronic
Product type Care Pack
Place of service Onsite
Service method Onsite repair
Warranty coverage Post warranty
Additional support option Defective media retention
Coverage window Standard workdays - 9 hours
Duration 2 years
Response time Next business day response
Support type Onsite repair
Product number U5AC8PE
Datasheet publication number 4AA5-6385
UNSPSC code 81111812
Product classification flag Fixed CP standalone
Coverage period (month) 24
Material Type for item DIEN
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.