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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: U7UN3PE
Sale price  $2,865.00 SAVE   $135.65 Regular price  $3,000.65
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Experience Reliable and Efficient Hardware Support for Your HP DesignJet SDPro MFP

Keep your HP DesignJet SDPro MFP running smoothly and with minimal downtime by choosing the HP 2 year Post warranty Next Business Day (NBD) Onsite Hardware Support with Defective Media Retention. This tailored service plan offers comprehensive onsite hardware repair and maintenance directly at your location, ensuring that expert help is just a call away and arrives promptly the very next business day. Forget the hassle and delays—our skilled technicians provide timely, professional assistance during standard workdays to get your printer back in optimal condition quickly.

Designed for users who need dependable and rapid service beyond the warranty period, this Care Pack combines high-quality remote diagnosis with efficient onsite repair services. You benefit from premium replacement parts and formal escalation procedures when necessary, maximizing uptime and peace of mind. The added bonus of defective media retention means you maintain full control over your sensitive data in case of hard drive or storage media issues, with HP providing a replacement drive while allowing you to retain the defective one securely.

With this support plan, you gain access to exclusive electronic resources, HP’s remote support tools, and the assurance of expert technical care every step of the way. Ensure your HP DesignJet SDPro MFP stays reliable and fully functional with a service package designed to meet your business needs for two years of post-warranty protection.



Specification Details
Care Pack Type Electronic
Service Method Onsite repair
Warranty Coverage Post warranty
Duration 2 years
Response Time Next business day response
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective media retention
Product Number U7UN3PE
Support Type Onsite repair
Datasheet Publication Number 4AA5-6385
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.