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HP 2 Year Post Warranty NBD Onsite HW Support with Defective Media Retention for DesignJet Z6810-60
Brand: HP
SKU: U9ZH8PE
$4,150.00 SAVE   $196.44 $4,346.44
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Support for Your DesignJet Z6810-60

Ensure your design and printing operations run smoothly with the HP 2 year Post Warranty Next Business Day (NBD) Onsite Hardware Support featuring Defective Media Retention for the DesignJet Z6810-60. This comprehensive care pack extends valuable peace of mind beyond the standard warranty, bringing expert hardware repair services directly to your doorstep within the next business day. The convenience of onsite repair minimizes downtime, helping your business maintain productivity without interruption.

With this support plan, you gain access to a team of knowledgeable HP specialists who provide remote problem diagnosis and next business day onsite hardware service, including the replacement of parts and materials necessary to get your DesignJet Z6810-60 back to optimal condition. The service also offers formal escalation procedures and management, ensuring that more complex issues receive the focused attention they deserve. Plus, with electronic access to support information and tools combined with HP remote system access, you'll enjoy streamlined, efficient assistance tailored to your needs.

Protect the sensitive data stored on your device with the exceptional Defective Media Retention feature, allowing you to maintain control over your data security. In case of a defective storage disk, HP will diagnose the issue, provide a replacement disk, and let you keep the defective media for your peace of mind. Designed to support your hardware during standard workdays with a 9-hour coverage window, this care pack is an essential investment for businesses that cannot afford downtime.



Specification Details
Product Name HP 2 year Post Warranty NBD Onsite HW Support w/Defective Media Retention for DesignJet Z6810-60
SKU U9ZH8PE
Product Type Care Pack
Duration 2 years (24 months)
Service Method Onsite repair
Place of Service Onsite
Response Time Next Business Day
Coverage Window Standard workdays - 9 hours
Warranty Coverage Post warranty
Additional Support Option Defective media retention
Support Features Remote problem diagnosis and support, Replacement parts and materials, Formal escalation procedures and management, Access to electronic support tools, HP remote system access
Registration Required No
UNSPSC Code 81111818
Material Type DIEN
Company HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.
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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.