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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: U9YY0PE
Sale price  $1,301.00 SAVE   $61.62 Regular price  $1,362.62
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Post-Warranty Support for Your DesignJet Z6-24 Printer

Ensure uninterrupted productivity and peace of mind with the HP 2 year Post Warranty NBD Onsite Hardware Support with Defective Media Retention for your DesignJet Z6-24 printer. This Care Pack extends your coverage beyond the standard warranty period, delivering expert onsite support that guarantees next business day response to hardware issues. Whether remote diagnostics or in-person repair, HP's skilled technicians provide swift and efficient resolution, minimizing downtime and keeping your projects on track.

With this service, you gain more than just rapid repairs. HP empowers you with Defective Media Retention, allowing you to maintain control of your sensitive data by retaining defective storage media when replacements are provided. This added security feature is designed for peace of mind in handling confidential or critical information. The service is available during standard workdays, nine hours a day, five days a week, ensuring convenient support precisely when you need it.

Investing in this Care Pack means you receive original replacement parts, formal escalation procedures, and seamless access to HP's electronic support tools. Experience prompt, professional assistance backed by a trusted brand committed to maximizing your printer's performance and longevity—so your creative and technical workflows run smoothly without interruption.



Specification Details
Product Name HP 2 year Post Warranty NBD Onsite HW Support w/Defective Media Retention for DesignJet Z6-24 1 roll
SKU U9YY0PE
Product Type Care Pack
Coverage Duration 2 years (24 months)
Service Type Onsite hardware repair
Response Time Next Business Day
Place of Service Onsite
Warranty Coverage Post warranty
Additional Support Defective media retention
Coverage Window Standard workdays - 9 hours per day
Care Pack Type Electronic
Support Features Remote problem diagnosis, parts and materials replacement, formal escalation, electronic support access, HP remote system access
Registration Required No
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.