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HP 2-Year Post Warranty NBD Hardware Support for DesignJetXL 3800 MFP (A & B Series)
Brand: HP
SKU: U67Q4PE
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

HP 2-Year Post Warranty Next Business Day Hardware Support for HP DesignJetXL 3800 MFP

Maximize your printer’s uptime and productivity with the comprehensive HP 2 year Post Warranty Next Business Day Hardware Support tailored for the HP DesignJetXL 3800 MFP (A and B Series). Designed to extend the life and enhance the performance of your equipment beyond the standard warranty, this service delivers reliable onsite repair with expert technicians arriving the next business day to resolve hardware issues swiftly. You can trust HP’s experienced team to provide efficient replacements for parts and materials, ensuring minimal downtime for your critical printing operations.

Experience proactive maintenance with included Preventive Maintenance Kit replacements at defined intervals, keeping your DesignJetXL 3800 MFP running optimally and protecting your investment. Benefit from flexible support combining remote diagnostics and onsite expertise, giving you rapid troubleshooting and formal escalation procedures if required. With coverage during standard workdays and no registration required, this care pack offers seamless access to electronic support tools and HP’s remote system assistance, making it easier than ever to keep your workflow on track.

Invest in a worry-free service that features next business day response, defective media retention options, and a proven track record of expert care from HP. Whether you require prompt in-person repairs or remote support, this care pack ensures peace of mind with hardware support designed specifically for your HP DesignJetXL 3800 MFP, helping you maintain high-quality output and consistent operation for two full years post warranty.



Specification Details
Product Name HP 2 year Post Warranty NBD Hardware Support w/DMR/MKR for HP DesignJetXL 3800 MFP (A and B Series)
Product Number U67Q4PE
Care Pack Type Electronic
Service Method Onsite repair
Coverage Post warranty
Duration 2 years (24 months)
Response Time Next business day
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective media retention
Preventive Maintenance Kit Replacement included
Support Type Onsite repair with remote problem diagnosis and support
Service Features Next business day onsite hardware support, Replacement parts and materials, Formal escalation procedures, Access to electronic support tools, HP remote system access
Registration Required No
UNSPSC Code 81111812
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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