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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: U57A9E
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Hardware Support for Your HP Latex 700W

Ensure continuous, trouble-free operation of your HP Latex 700W printer with the HP 2 Year Plus Service Plan Hardware Support w/ DMR (In Warranty). Designed specifically for in-warranty devices, this comprehensive service plan offers expert onsite repair and support to minimize downtime and keep your production running smoothly. Benefit from next business day response and experienced technicians who deliver prompt service right at your doorstep.

This service plan goes beyond basic support by including Defective Media Retention (DMR), allowing you to keep faulty media for evaluation and replacement. Combined with remote problem diagnosis and PrintOS Plus Solutions access, you receive unparalleled assistance whether you need help via phone or in person. The coverage includes advanced parts exchange and is available during business hours (nine hours per day, five days a week), ensuring that your equipment gets the attention it needs exactly when you need it.

With the HP 2 Year Plus Service Plan, you invest in peace of mind and guaranteed service excellence. Maximize your printer's uptime with professional care from HP’s dedicated support team, and experience seamless integration with HP Live Production, HP Jobs API, and HP Learn Premium tools. Let our experts handle maintenance and repairs so you can focus on what matters most — delivering top-quality prints efficiently and reliably.



Specification Details
Product Name HP 2 year Plus Service Plan Hardware Support w/DMR for HP Latex 700W (In Warranty)
SKU U57A9E
Care Pack Type Electronic
Service Method Onsite repair
Place of Service Onsite
Warranty Coverage In warranty
Additional Support Option Defective media retention
Coverage Window Standard workdays - 9 hours
Duration 2 years (24 months)
Response Time Next business day response
Support Type Onsite repair
Key Features Remote problem diagnosis and support, Advanced parts exchange, Next business day onsite hardware support, PrintOS Plus Solutions, Defective media retention
Company HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

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Support Beyond The Sale
From setup to managed services, we stay with you long after installation.