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HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
Brand: HP
SKU: U35Q2E
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

HP 2 year Onsite Exchange Service for Consumer LaserJet Printers

Experience seamless support and minimize downtime with the HP 2 year Onsite Exchange Service designed specifically for Consumer LaserJet Printers. This comprehensive care pack offers you peace of mind by combining expert remote troubleshooting with convenient onsite unit exchange, ensuring your printer is up and running with minimal disruption to your daily tasks.

With easy door-to-door pick up and delivery, you incur no shipping costs, while certified technicians provide professional support tailored to your needs. The service guarantees next business day exchange, so you can avoid long waits and costly delays. Plus, gain access to a wealth of electronic support resources, ensuring help is always within reach whenever you need it.

Backed by two years of reliable coverage during standard workdays, this onsite exchange service is a smart investment to protect your printer and maintain productivity. Whether you require remote problem diagnosis or hardware exchange, trust HP’s dedicated service to deliver both convenience and expert assistance for your laser printing needs.



Specification Details
Product Name HP 2 year Onsite Exchange Service for Consumer LaserJet Printers
Product Number U35Q2E
Care Pack type Electronic
Service Method Onsite unit exchange
Response Time Exchange shipped next business day
Duration 2 years
Coverage Window Standard workdays - 9 hours
Warranty Coverage In warranty
Support Type Exchange
Place of Service Onsite
Registration Required No
Service Features Remote problem diagnosis and support, Hardware exchange, No shipping required, Complete service coverage
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

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Support Beyond The Sale
From setup to managed services, we stay with you long after installation.