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HP 2 Year Next Business Day Onsite HW Support with Defective Media Retention for DesignJet SD Pro Series Scanner
Brand: HP
SKU: U5AC4E
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable HP 2 Year Next Business Day Onsite Hardware Support for DesignJet SD Pro Series Scanner

Keep your DesignJet SD Pro Series Scanner running smoothly with the HP 2 Year Next Business Day Onsite Hardware Support with Defective Media Retention. Designed to provide swift and expert assistance, this service ensures you receive top-tier onsite repair and remote diagnostics without any hassle. With coverage during standard workdays and a guaranteed next business day response, minimize downtime and maintain peak productivity for your critical scanning operations.

This care pack brings you unparalleled convenience and peace of mind. Whether you need in-person hardware repairs, replacement parts, or remote technical support, HP’s trained specialists are ready to help. Their efficient service minimizes disruption so you can get back to business promptly. Plus, with the defective media retention feature, you retain control over your sensitive data, allowing you to keep problematic storage disks after replacement.

Maximize your investment and safeguard your hardware with this comprehensive support package. Benefit from formal escalation procedures, access to electronic support tools, and a dedicated team that’s committed to resolving your issues quickly and effectively. Trust HP's 2 Year Next Business Day Onsite HW Support to deliver responsive, reliable service tailored for your DesignJet SD Pro Series Scanner.



Specification Details
Product Name HP 2 year Next business day onsite HW Support w/DMR for DesignJet SD Pro Series Scanner
Product Number U5AC4E
Care Pack Type Electronic
Product Type Care Pack
Place of Service Onsite
Service Method Onsite repair
Warranty Coverage In warranty
Coverage Window Standard workdays - 9 hours
Duration 2 years
Response Time Next business day response
Support Type Onsite repair
Service Features Remote problem diagnosis and support, Next business day onsite hardware support, Replacement parts and materials included, Formal escalation procedures and management, Access to electronic support information and tools, HP remote system access and support, Defective media retention
UNSPSC Code 81111812
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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