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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: UD5M4E
Sale price  $309.00 SAVE   $0.09 Regular price  $309.09
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Hardware Support for Your Designjet Studio 36

Ensure your HP Designjet Studio 36 remains in optimal condition with the HP 2 year Next Business Day Hardware Support package. Designed to provide peace of mind and minimize downtime, this service guarantees expert onsite repair and support within the next business day. Whether you experience hardware issues or require maintenance, HP's dedicated team is ready to assist promptly, helping you maintain consistent productivity and avoid costly interruptions.

With this 2-year care pack, you receive comprehensive coverage including remote problem diagnosis, quick onsite repairs, and replacement parts and materials all included. HP's specialists are available during standard workdays, delivering professional onsite service that gets your equipment back to peak performance swiftly. Benefit from formal escalation procedures, access to electronic support tools, and HP remote system access, ensuring you have all the resources necessary for seamless hardware care.

Opt for this HP service to experience a level of support that truly counts. The convenience of next business day onsite response combined with expert remote support means your Designjet Studio 36 is always backed by HP's trusted expertise. Invest in reliability and hassle-free service coverage with the HP 2 year Next Business Day Hardware Support, and keep your design solutions running smoothly with confidence.



Specification Details
Product Name HP 2 year Next Business Day Hardware Support for Designjet Studio 36
Product Number UD5M4E
Care Pack Type Electronic
Service Method Onsite repair
Warranty Coverage In warranty
Coverage Duration 2 years (24 months)
Response Time Next business day
Support Type Onsite repair with remote problem diagnosis and support
Coverage Window Standard workdays - 9 hours
Service Features Remote problem diagnosis, Next business day onsite support, Replacement parts and materials, Formal escalation procedures, Electronic support access, HP remote system support
Place of Service Onsite
Registration Required No
UNSPSC Code 81111812
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.