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HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
  • HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
HP 2 Year Next Business Day Advance Exchange Service for ConsumerLaserJet Printers
Brand: HP
SKU: U35PKE
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Experience Unmatched Printer Support with HP 2 Year Next Business Day Advance Exchange Service

Keep your printing tasks flowing smoothly with the HP 2 Year Next Business Day Advance Exchange Service for ConsumerLaserJet Printers. Designed to minimize downtime, this comprehensive care pack offers you peace of mind by providing expert remote troubleshooting and a swift, next-business-day replacement if hardware issues arise. You won’t be left waiting or worrying when you have HP’s reliable support standing by.

This service ensures that if your ConsumerLaserJet printer fails, HP will ship a permanent replacement product overnight using premium local shipping, while covering all shipping costs. Moreover, the easy-to-use prepaid shipping labels mean returning your defective unit is hassle-free. With coverage for two full years starting from your hardware purchase date, you can trust that your investment is protected and supported by HP’s advanced service methodology.

Beyond rapid hardware exchange, you gain access to electronic support information and expert technical assistance remotely, ensuring problem diagnosis is swift and accurate. Whether you are working from home or at your office, HP's comprehensive service guarantees you experience minimal interruptions and maximum productivity. Elevate your printer support today and enjoy a worry-free printing experience backed by a world-class care pack.



Specification Details
Product Name HP 2 year Next Business Day Advance Exchange Service for ConsumerLaserJet Printers
Product Number U35PKE
Service Duration 2 years (24 months)
Response Time Next business day response
Coverage Window Standard workdays - 9 hours
Service Method Advanced unit exchange
Support Type Exchange with remote problem diagnosis and technical telephone support
Shipping Courier shipment with prepaid return shipping label
Place of Service Offsite
Product Classification Care Pack, Electronic, Fixed CP standalone
Registration Required No
UNSPSC Code 81111812
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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