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HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
  • HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
HP 1 Year Post Warranty Pickup & Return Service for Consumer LaserJet Printers
Brand: HP
SKU: U35QBPE
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MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Post-Warranty Support for Your HP Consumer LaserJet Printers

Extend the life and reliability of your HP LaserJet printer with the HP 1 year Post Warranty Pickup and Return Service for Consumer LaserJetPrinters. Designed to ensure smooth operation beyond your standard warranty, this service pack offers you peace of mind with comprehensive repair coverage that includes parts, labor, and expert support. Avoid unexpected expenses and enjoy door-to-door service that makes maintenance effortless and convenient.

This Care Pack provides prompt and professional repair services with a simple process: at your request, HP will pick up your printer, ship it to an authorized repair center, and return it swiftly after service. Benefit from remote problem diagnosis and telephone support available 7 days a week, where knowledgeable HP technicians are on hand to assist you. Whether it’s a minor issue or a major repair, rest assured your printer is handled with genuine HP parts and expertise, ensuring the highest quality and longevity.

Investing in this support package means you receive convenience, reliability, and genuine HP know-how to keep your printing needs seamless and efficient. The 1-year coverage window includes pickup, repair, and return services during standard workdays, with repairs completed within 3 to 7 business days. Experience the confidence and convenience of HP’s trusted customer care and protect the productivity of your home or office environment with this essential Care Pack.



Specification Details
Product Name HP 1 year Post Warranty Pickup and Return Service for Consumer LaserJetPrinters
Product Number U35QBPE
Care Pack Type Electronic
Service Method Depot repair
Place of Service Offsite
Logistics Options Courier pick up and return
Warranty Coverage Post warranty
Duration 1 year
Response Time Repaired within 3-7 business days
Support Type Pickup and return
Coverage Window Standard workdays - 9 hours
Service Features Prompt pick up, repair and return of PC; 7 days a week remote support; Replacement parts and materials
Service Feature Highlights Remote problem diagnosis and telephone support; Offsite support and materials; Return shipment; Shipment to the HP designated repair center; Turnaround time
Manufacturer HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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