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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: U5AD1PE
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Post Warranty Parts Coverage for Your SDPro Series Scanner

Ensure your HP SDPro Series Scanner continues to operate at peak performance even after the original warranty expires with the HP 1 year Post Warranty Parts Coverage Hardware Support. Designed to provide seamless support for your critical scanning equipment, this care pack offers peace of mind by facilitating quick replacement parts and expert technical assistance whenever you need it. Equipped with next business day parts shipping and a professional part exchange service method, you won’t need to worry about extended downtime or costly repairs.

With this coverage, you gain access to HP's experienced service technicians who deliver remote problem diagnosis and support, along with onsite hardware assistance if the issue cannot be resolved remotely. This ensures your scanner is up and running as swiftly as possible to minimize interruptions to your workflow. Plus, you benefit from included shipping charges and a comprehensive coverage window aligned with standard workdays, offering hassle-free and reliable service at your convenience.

Opt for the HP 1 year Post Warranty Parts Coverage to protect your investment and maintain productivity. Whether you select additional options like accidental damage protection or defective media retention, this service is tailored to meet your needs and safeguard sensitive data. Trust in HP’s escalation management and electronic remote monitoring capabilities to keep your SDPro Series Scanner performing optimally throughout its lifecycle.



Specification Details
Product Name HP 1 year Post Warranty Parts Coverage Hardware Support for SDPro Series Scanner
Product Number (SKU) U5AD1PE
Care Pack Type Electronic
Service Method Part exchange
Warranty Coverage Post warranty
Duration 1 year
Response Time Next business day response
Coverage Window Standard workdays - 9 hours
Support Type Exchange
Logistics Options Parts shipped next business day
Optional Service Features Accidental damage protection, Defective media retention, Comprehensive defective material retention, Call-to-repair time commitment
UNSPSC Code 81111812
Material Type DIEN
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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Nearly 30 years serving Australian organisations with reliable print solutions.

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