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HP 769 Black/Magenta 1-2 DesignJet Printhead (7K5U5A)
Brand: HP
SKU: U35Q9PE
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

HP 1 Year Post Warranty Onsite Exchange Service for Consumer LaserJet Printers

Experience seamless support and minimize downtime with the HP 1 Year Post Warranty Onsite Exchange Service designed specifically for Consumer LaserJet Printers. Whether your printer is out of warranty or you want extended protection, this care pack offers you peace of mind through expert remote diagnosis and onsite unit exchange. Say goodbye to long wait times and complicated repair processes—HP provides a quick, convenient solution ensuring your printer is up and running without the hassle.

Enjoy the excellence of personalized service with a certified technician performing prompt onsite exchanges. This service includes door-to-door pickup and delivery, eliminating shipping concerns and additional costs. With a guaranteed 3 to 5 business days response time during standard working hours, your workflow disruption is kept to a minimum, ensuring maximum productivity. Plus, you gain access to comprehensive electronic support resources, enabling you to troubleshoot minor issues with ease.

Designed with customer convenience in mind, the HP Post Warranty Onsite Exchange Service embodies commitment to quality and reliability. The package covers hardware exchange, remote problem diagnosis, and complete service coverage to protect your valuable investment. Secure your printer’s performance beyond the warranty period with this efficient, hassle-free care pack and keep your printing operations running smoothly.



Specification Details
Product Name HP 1 year Post Warranty Onsite Exchange Service for Consumer LaserJet Printers
SKU U35Q9PE
Care Pack Type Electronic
Service Type Onsite unit exchange
Warranty Coverage Post warranty
Duration 1 year
Response Time 3 - 5 business days
Coverage Window Standard workdays - 9 hours
Support Type Exchange
Registration Required No
Service Features Remote problem diagnosis and support, Hardware exchange, No shipping required, Complete service coverage
UNSPSC Code 81111812
Product Classification Fixed CP standalone
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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