Skip to product information
Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U04PWPE
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

Not sure which printer suits your need?
Take our Global 5 Audit to discover your ideal printer and get product recommendations.

Some of our clients have save up to 50% OFF by taking this audit

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

We wouldn't be beaten by price

If you’ve seen it cheaper, let us know

Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Support for Your LaserJet Managed MFP E731xx

Ensure your productivity stays uninterrupted with the HP 1 year Post Warranty Next Business Day with Defective Media Retention Service, tailored specifically for your LaserJet Managed MFP E731xx. This comprehensive Care Pack offers expert assistance with remote diagnostics and repair services, paired with fast onsite support to address hardware issues promptly. When technical challenges arise, you will benefit from the assurance of having HP’s skilled technicians ready to visit your location and begin repairs the very next business day, minimizing downtime and keeping your business operations running smoothly.

Security and control over your sensitive data are paramount. This service includes Defective Media Retention, allowing you to maintain possession of any failed storage media. This feature ensures that your confidential information is handled securely in accordance with your company’s data protection policies and industry regulations. Additionally, all necessary replacement parts, including HP branded components like Jetdirect network cards, memory, and accessories such as paper trays and duplex units, are included — offering complete hardware care for your device.

Backing you with HP’s escalation management, this service guarantees that even complex issues are addressed efficiently by involving appropriate resources or third parties if required. Gain peace of mind with expert support available both remotely and in-person, delivered during standard workdays with a reliable next business day response. Choose this Care Pack for professional, secure, and timely support that empowers you to focus on what matters most – your business.



Specification Details
Product Name HP 1 year Post Warranty Next Business Day with DMR Service for LaserJet Managed MFP E731xx
SKU U04PWPE
Service Type Care Pack (Electronic)
Coverage Period 12 months (1 year)
Response Time Next business day
Service Method Onsite repair
Additional Support Option Defective media retention
Coverage Window Standard workdays - 9 hours
Warranty Coverage Post warranty
Support Scope All HP branded components including Jetdirect network components, memory, paper trays, duplex units, and storage media
Key Features Remote diagnosis, onsite next business day support, replacement parts included, escalation management
Registration Required No
Material Type DIEN
Supplies & accessories
Support Downloads

Page title

Select a page to display its content.
Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.