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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U11XSPE
POA
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Support for Your LaserJet Enterprise M40x

Experience peace of mind with the HP 1 Year Post Warranty Next Business Day with Defective Media Retention Service designed specifically for the LaserJet Enterprise M40x. This care pack offers unparalleled support by ensuring that when an issue arises, HP's expert technicians are ready to help swiftly — either remotely or with onsite repair by the next business day. Keep your operations running smoothly and minimize downtime with prompt issue diagnosis and resolution.

Security and data control are paramount, and this service shines by allowing you to retain your defective storage media. This means you maintain full control over sensitive information while HP replaces the faulty components. Beyond media retention, the service covers replacement parts, including HP branded components such as Jetdirect network modules, memory, and accessories, giving you complete hardware support under one package.

With a focus on convenience and reliability, this care pack features remote problem diagnosis, direct escalation management for complex issues, and a dedicated HP support team that adapts to the severity of any hardware challenges. Designed for standard workdays coverage and a one-year term, you get consistent, expert attention that keeps your business at peak performance post warranty.



Specification Details
Product Name HP 1 year Post Warranty Next Business Day w/DMR Service for LaserJet Enterprise M40x
SKU U11XSPE
Coverage Period 1 year
Warranty Coverage Post warranty
Service Method Onsite repair
Response Time Next business day response
Support Type Onsite repair with remote diagnosis
Place of Service Onsite
Additional Support Defective media retention
Coverage Window Standard workdays - 9 hours
Includes Replacement parts and materials
Service Features Remote diagnosis, escalation management, coverage for all HP branded components
Registration Required No
Product Type Care Pack
Product Classification Fixed CP standalone
Manufacturer HPI
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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