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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UA5L4PE
Out of stock

MPS Product:
Includes service, maintenance, and usage-based management

Australia Wide Installation and Delivery

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Dispatch

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Service with Defective Media Retention for Your Color LaserJet E77825-E78325 MFP Managed

Experience unparalleled support and peace of mind with the HP 1 year Post Warranty Next Business Day service tailored specifically for Color LaserJet E77825-E78325 MFP Managed devices. When downtime is not an option, rely on HP's expert technicians to deliver prompt, professional onsite repairs the very next business day. This electronic Care Pack ensures your device is back to full operational capability swiftly, minimizing business interruptions and maximizing productivity.

Protect sensitive data with confidence thanks to the Defective Media Retention feature, which allows you to keep possession of any failed storage media. This vital security measure ensures your confidential information remains in your control, enabling compliant and secure disposal or archiving according to your organization's policies. Additionally, the included replacement parts and comprehensive coverage for all HP branded components, such as HP Jetdirect network components, memory modules, and attached accessories, guarantee that your hardware receives the optimal care it deserves.

Backed by HP’s formal escalation management processes and remote diagnostic expertise, this Care Pack supports you with both remote troubleshooting and efficient onsite assistance. Trust in HP’s commitment to customer service excellence and technical proficiency — whether you need quick problem diagnosis or in-person repair services, help is just a call away.



Specification Details
Product Name HP 1 year Post Warranty Next Business Day w/DMR Service for Color LaserJet E77825-E78325 MFP Managed
SKU UA5L4PE
Care Pack Type Electronic
Service Method Onsite repair
Place of Service Onsite
Warranty Coverage Post warranty
Response Time Next business day
Duration 1 year (12 months)
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective media retention
Support Type Onsite repair
Service Features Remote problem diagnosis and support, Onsite hardware support, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
UNSPSC Code 81112306
Data Sheet Publication Number 4AA5-6385
Company HPI
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

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