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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: UB9U3PE
Sale price  $63.00 SAVE   $3.15 Regular price  $66.15
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Support for Your HP LaserJet Pro

Experience peace of mind with the HP 1 year Post Warranty Next Business Day Service designed specifically for your LaserJet Pro M404, M405, M304, and M305 printers. This comprehensive care pack ensures that, after your standard warranty expires, your device remains fully supported with expert onsite repair service. With a next business day response time, HP minimizes your downtime, getting your hardware back in working order promptly and efficiently.

Our dedicated team of certified IT professionals uses remote troubleshooting and diagnostics to quickly identify and resolve your issues. Should the problem require hands-on intervention, an HP technician will be dispatched the very next business day to repair your device onsite. We cover all HP branded components, including HP Jetdirect network modules, memory, paper trays, duplex units, and storage media, with replacement parts and materials included, so you don't bear any additional costs for hardware repair.

Choose this HP Care Pack to extend your printer’s lifecycle and enhance your investment’s return. Benefit from professional escalation management for complex incidents and the backing of HP’s accredited service network. Whether you need swift remote assistance or dependable onsite repair, this service plan provides comprehensive coverage to keep your essential printing operations running smoothly and effectively.



Specification Details
Product Name HP 1 year Post Warranty Next Business Day Service for LaserJet Pro M404 M405 M304 M305
Product Number UB9U3PE
Duration 1 year
Service Type Care Pack
Service Method Onsite repair
Response Time Next business day
Coverage Window Standard workdays - 9 hours
Warranty Coverage Post warranty
Support Coverage All HP branded components including Jetdirect, memory, accessories
Service Features Remote diagnosis, onsite hardware support, replacement parts, escalation management
Registration Required No
Product Classification Fixed CP standalone
Master Publishing Date 3/2/2020
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.