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Support Services (for Document & Printing)_Product__Product Only_Center facing
Brand: HP
SKU: U9NB4PE
Sale price  $238.00 SAVE   $13.35 Regular price  $251.35
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Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
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Key Specs

Product Overview

Description

HP 1 Year Post Warranty Next Business Day Service for LaserJet Enterprise M609 M612

Ensure your HP LaserJet Enterprise M609 or M612 printer remains operational long after the original warranty expires with the HP 1 Year Post Warranty Next Business Day Service. This essential care pack provides expert onsite repair services within the next business day, helping to minimize downtime and keep your business running smoothly. With remote troubleshooting support and access to genuine HP parts, you can trust that any hardware issues will be addressed quickly and professionally.

Security and control over your sensitive data are paramount. With the defective media retention option, you retain possession of any failed storage media, allowing for secure disposal or archiving in compliance with your organization's standards. The service also includes comprehensive coverage for HP branded components, including network cards, memory, and accessories, ensuring complete peace of mind.

Benefit from HP's escalation management process for complex incidents and reliable replacement parts to restore your hardware promptly. Backed by dedicated support during standard workdays, this care pack offers a seamless experience ensuring your HP printer stays productive and dependable.



Specification Details
Product Name HP 1 Year Post Warranty Next Business Day Service for LaserJet Enterprise M609 M612
Product Number U9NB4PE
Care Pack Type Electronic
Duration 1 year
Warranty Coverage Post warranty
Service Method Onsite repair
Response Time Next business day
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective media retention
Support Type Onsite repair
Service Features Remote problem diagnosis and support; Onsite hardware support - next business day; Defective media retention; Replacement parts and materials included; Escalation management; Coverage for all HP branded components
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.