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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: UD5M8PE
Sale price  $334.00 SAVE   $0.34 Regular price  $334.34
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable 1-Year Post Warranty Support for Your DesignJet Studio 36

Keep your DesignJet Studio 36 running smoothly beyond its original warranty with HP’s 1-Year Post Warranty Next Business Day Hardware Support. Experience peace of mind knowing that expert assistance is just a call away, offering next business day onsite hardware support to minimize downtime and maintain productivity. Whether you're facing hardware challenges or require diagnostic support, this Care Pack ensures a swift response from trained HP technicians who come equipped with replacement parts and materials to get your device back to optimal condition quickly.

Designed to cater to your busy work schedule, this support service operates during standard workdays with a 9-hour coverage window, ensuring repairs and service occur promptly without interrupting your valuable time. Enjoy a blend of remote problem diagnosis and in-person hardware repair, giving you flexibility and efficiency when handling device issues. The formal escalation procedures guarantee smooth management of your support case, while access to electronic support tools and HP remote system access guarantees continuous expert assistance.

Investing in this Care Pack means securing reliable, high-quality support tailored specifically for your DesignJet Studio 36. You will benefit from HP’s dedicated hardware experts who are committed to providing professional, responsive services that help you avoid extended downtimes and maintain business continuity. Enhance your printing experience with confidence, knowing help is available whenever you need it, right at your doorstep the very next business day.



Specification Details
Product Name HP 1 year Post Warranty Next Business Day Hardware Support for DesignJetStudio 36
Product Number UD5M8PE
Care Pack Type Electronic
Service Method Onsite repair
Place of Service Onsite
Warranty Coverage Post warranty
Duration 1 year
Response Time Next business day response
Coverage Window Standard workdays - 9 hours
Support Type Onsite repair
Service Features Remote problem diagnosis and support; Next business day onsite hardware support; Replacement parts and materials included; Formal escalation procedures; Access to electronic support tools; HP remote system access
Datasheet Publication Number 4AA5-6385
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.