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HP 1 Year Post Warranty NBD Onsite Hardware Support with Defective Media Retention for HP DesignJet SDPro MFP
Brand: HP
SKU: U7UN2PE
$1,719.00 SAVE   $81.39 $1,800.39
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Next Business Day Onsite Hardware Support for Your HP DesignJet SDPro MFP

Experience unparalleled peace of mind with the HP 1 year Post warranty Next Business Day (NBD) Onsite Hardware Support featuring Defective Media Retention, specifically designed for the HP DesignJet SDPro MFP. This comprehensive care pack ensures your hardware remains in optimal condition by providing expert onsite repairs and replacement parts within the next business day, minimizing downtime and maximizing productivity. Whether you're facing unexpected hardware issues or require prompt maintenance, HP's skilled support team is ready to resolve your technical problems with efficiency and professionalism.

Enjoy the convenience and security offered through this service, which combines remote problem diagnosis and swift onsite response during standard workdays, keeping your business operations running smoothly. The defective media retention feature adds an essential layer of data control by allowing you to retain defective storage media, thereby preserving your sensitive information. With access to electronic support resources, formal escalation procedures, and HP remote system support, you’re backed by a holistic approach to service excellence designed to protect and sustain your investment over a full year post warranty.

Choose HP's Care Pack for a trusted partnership that guarantees next business day availability of skilled technicians, replacement parts, and personalized support. Fortify your workflow and take control of your device’s maintenance with a support plan that prioritizes rapid response, superior service quality, and secure data handling.



Feature Details
Registration required No
Care Pack type Electronic
Product type Care Pack
Place of service Onsite
Service method Onsite repair
Warranty coverage Post warranty
Additional support option Defective media retention
Coverage window Standard workdays - 9 hours
Duration 1 year
Response time Next business day response
Support type Onsite repair
Datasheet publication number 4AA5-6385
Product number U7UN2PE
UNSPSC code 81111812
Product classification flag Fixed CP standalone
Coverage period (month) 12
Material Type for item DIEN
Supplies & accessories
Support Downloads

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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

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Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.
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The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.