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Graphics Solutions Care Pack Services_Product__Product Only_Center facing
Brand: HP
SKU: U9YX9PE
Sale price  $780.00 SAVE   $36.60 Regular price  $816.60
Out of stock

Australia Wide Installation and Delivery

Australia Wide
Delivery

Same Day
Dispatch

Customer
Support

100%
Guaranteed

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Key Specs

Product Overview

Description

Reliable Post Warranty Support for Your DesignJet Z6-24

Extend the life and performance of your DesignJet Z6-24 printer with the HP 1 Year Post Warranty Next Business Day Onsite Hardware Support with Defective Media Retention. Designed to provide seamless and efficient hardware support beyond the standard warranty period, this care pack ensures your operations stay uninterrupted. Enjoy peace of mind with expert onsite repairs and replacement parts arriving directly at your door the next business day, minimizing downtime and keeping your design workflows running smoothly.

This comprehensive service is tailored to your needs, offering remote problem diagnosis along with rapid onsite hardware assistance during standard workdays. Whether a minor glitch or a major hardware issue, HP’s highly trained specialists are ready to resolve problems swiftly. The defective media retention feature empowers you to retain your defective storage disks, helping protect sensitive data and maintain compliance with your data security policies.

Benefit from formal escalation procedures, HP’s remote system access, and access to exclusive electronic support tools, all designed to deliver expert service and maximize your equipment’s uptime. Don’t let unexpected hardware failures slow you down—choose HP post warranty support and stay confident that professional help is just a call or visit away.



Specification Details
Product Name HP 1 year Post Warranty NBD Onsite HW Support w/Defective Media Retention for DesignJet Z6-24 1 roll
Product Number U9YX9PE
Care Pack Type Electronic
Service Method Onsite repair
Place of Service Onsite
Warranty Coverage Post warranty
Response Time Next business day response
Support Type Onsite repair
Duration 1 year (12 months)
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective media retention
Service Features Remote problem diagnosis and support, Next business day onsite hardware support, Replacement parts and materials, Formal escalation procedures, Access to electronic support, HP remote system access and support, Defective media retention
Registration Required No
UNSPSC Code 81111818
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Reviews

Global is the HP DesignJet Partner of the Year.

For 2016, 2017, and a finalist for 2018, 2022, and 2023.

Read More

The Global Office Machines difference

When you choose Global, you get more than just a printer. You get a partner commiteted to your business.

Experience You Can Trust
Nearly 30 years serving Australian organisations with reliable print solutions.

Service That Shows Up
Same-day repairs, 98% first-visit fix rate, and nationwide coverage.

Smarter Value
Our Triple 5 Audit™ guarantees you’ll save at least 5%—many clients save up to 40%.

Support Beyond The Sale
From setup to managed services, we stay with you long after installation.