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HP 1 Year Post Warranty NBD Hardware Support with Defective Media Retention for LaserJet Enterprise MFP M63x
Brand: HP
SKU: U9NL8PE
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Includes service, maintenance, and usage-based management

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Key Specs

Product Overview

Description

HP 1 Year Post Warranty Next Business Day Hardware Support with Defective Media Retention for LaserJet Enterprise MFP M63x

Maximize the uptime and security of your LaserJet Enterprise MFP M63x with HP’s comprehensive 1-year post warranty Next Business Day (NBD) hardware support. Designed for businesses that demand quick and reliable service, this Care Pack offers expert remote troubleshooting and prompt onsite repair to keep your device fully operational with minimal disruption. Whether you encounter routine maintenance or complex hardware issues, HP’s certified professionals are ready to respond the next business day, ensuring that your workflow stays on track.

In addition to rapid repair and replacement services, this plan includes defective media retention—giving you full control over your sensitive or failed storage media. This critical feature helps you maintain data security and compliance by allowing you to securely retain, dispose of, or archive defective drives according to your organizational standards. Rest assured that all HP branded components are covered under this service, from network modules to accessories, guaranteeing complete support for your device’s hardware ecosystem.

With HP’s proven escalation procedures and dedicated support infrastructure, you benefit from not only fast response times but also expert management of any complex issues. Trust HP’s post warranty support to deliver peace of mind, protecting your investment and keeping your enterprise printing solutions running smoothly well beyond the original warranty period.



Specification Details
Product Name HP 1 year Post Warranty NBD HW Support w/Defective Media Retention for LaserJet Enterprise MFP M63x
SKU U9NL8PE
Care Pack Type Electronic
Product Type Care Pack
Place of Service Onsite
Service Method Onsite repair
Warranty Coverage Post warranty
Duration 1 year
Response Time Next business day response
Coverage Window Standard workdays - 9 hours
Additional Support Option Defective media retention
Support Features Remote problem diagnosis and support, Onsite hardware support - next business day, Defective media retention, Replacement parts and materials included, Escalation management, Coverage for all HP branded components
UNSPSC Code 81111812
Supplies & accessories
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Delivery FAQ

Delivery FAQ

When will I receive my delivery?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

How is my delivery calculated?

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

General terms and conditions

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

Returns policy

We aim to have your order on your door step as soon as possible and to achieve this we use a combination of shipping from our own inventory as well as using our suppliers who are able to deliver direct to our customers.

With warehouses located across the country, Global Office Machines is able to offer Australia-wide delivery.

Because we provide same day dispatches on all orders for in stock items placed before 2pm, delivery to all metro areas nationwide are usually delivered on the following business day, however, allow up to 3 business days.

For all regional locations across Australia, delivery times vary between 2-7 business days.

These delivery times do not take into consideration any issues beyond our control e.g. courier problems or out of stock products. Any orders that contain backordered products will have the items in stock shipped as per usual and the back order items will be sent as soon as they are in stock. You will be notified if part of your order is not currently in stock.

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